We accept full liability for the proper performance of our obligations under our agreement with you for the provision of your tour. If you suffer damage by our failure to perform or, our improper performance of our agreement with you for the provision of your tour we accept liability except in the following circumstances.
a/ If the failure or improper performances was due to the acts or omissions of the persons affected, or those of someone else not connected with the provision of your tour, and which were unforeseeable or unavoidable, or an event which either we or the supplier of the services in question could not have foreseen or avoided even with all the due care. b/ If the failure or improper performances is your fault or the fault of any member of your party. We will not be liable for failure of performance or improper performance of the services and any injury, damage, death, loss, accident or delay of the transport, caused by force majeure.
This means things beyond our control such us civil unrest, riot, government restriction, industrial dispute excluding our own employees, Act of god /such as natural disaster/, fire, disease or adverse weather conditions. Before the commencement of the tour, you must arrange your own insurance with an insurer, with protection for the full duration of the tour, to cover personal injury, medical expenses, repatriation expenses, loss of baggage and the expenses associated with cancellation or curtailment of the tour. If you become ill during the tour, all hospital expenses, doctors’ fees and repatriation costs are your responsibility and we shall not be liable for any refund of the tour cost.